FAQ

Does The Freelancer screen freelancers?

We have several measures in place to ensure The Freelancers is a fair and reliable marketplace. We use multiple means to verify that freelancers are who they say they are. Information is also displayed that gives you a sense of each person’s skill level. In part, this includes:

  • Authenticating email addresses
  • Displaying each freelancer’s Job Success score and feedback on past projects

Ultimately, it’s your responsibility to screen prospective freelancers to make sure their skills and experience meet the needs of your project. Custom screening questions can be included in your job post, and The Freelancers Messages provides chat and video conference tools for interviewing finalists.

What do I look for in a freelancer?

You can evaluate freelancers by reviewing their The Freelancers profile. Each freelancer in our marketplace has a profile. It can include work experience and samples, client feedback, and much more. Then, have a quick interview with your top candidates to answer questions related to your project.

How do I pay my freelancer and what does it cost?

The Freelancers makes paying freelancers simple and secure. Choose to pay using MasterCard, Visa, American Express, Discover, PayPal or Bank Transfer. International payments are subject to a 2.75% processing fee.

What projects can I find on The Freelancers?

Clients seek a wide variety of available projects across multiple categories. Search here to see all job categories and find available projects.

How do I get hired by clients?

It all starts by creating a great profile and submitting a compelling job proposal. Getting freelance work online is a lot like traditional searching — you submit applications on projects, then impress potential clients before being offered the project.

  • Creating an outstanding freelancer profile to showcase your business. Think of it as an introduction, resume, and marketing brochure rolled into one, highlighting your: professional skills, experience, and portfolio; education and accomplishments. The best profiles are complete, well-written, error-free, and feature a professional, friendly-looking picture.
  • Sending the client a compelling proposal. This will greatly increase your likelihood of getting an interview, so consider making sure yours is: professional, well-written, and error-free; tailor-made for the work you’re seeking; and a true representation of your strengths and skills.

Can I grow my business through The Freelancers?

Yes, you can build a business online that’s personally and professionally rewarding. When you deliver great work to your clients, success will follow. The most successful freelancers are:

  • Responsive to client needs
  • Excellent at communicating with their clients
  • Upfront about their abilities and deadlines
  • Able to deliver excellent work on time, every time

How will I get paid by my clients?

All payments are made securely through our licensed escrow service. Receive funds via whatever payment methods work best for you:

  • Direct Deposit / ACH
  • PayPal
  • Wire Transfer
  • Local Funds Transfer (LFT)
  • Payoneer
  • Skrill

What fees do you charge freelancers?

We charge a freelancer service fee of 12%, taken as a percentage of your earnings on The Freelancers.

For example, if you agree to a $1,000 price for a job with a new client, you will be billed 12%  of your total earning so it will be $120 deducted from your total earning of $1,000.